Pejok's Terms and Conditions — Know it, understand it, follow it

01 General Terms & Conditions

Pejok is an internationally standard online betting and gaming platform built with Bangladeshi users in mind. These Terms and Conditions apply to all services, games, bonuses, and transactions on the Pejok platform.

By accessing the platform through Pejok's website, mobile app, or any other channel, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Pejok reserves the right to modify, amend, or update these Terms and Conditions at any time. Registered members will be notified of any changes via email or through a platform notice. Continued use of the platform after any such changes constitutes your acceptance of the updated terms.

02 Account Registration and Use

To register on Pejok, you must provide accurate and complete information. Registering with false information may result in account termination at any time, and any funds held in the account may be forfeited.

One Account Policy

Each person may only open one Pejok account. If multiple accounts are found under the same person, all will be closed and any bonuses or winnings may be cancelled. If multiple members of the same household share a device or IP address, please notify the Pejok team in advance.

• The name, mobile number, and date of birth provided at registration must be accurate.
• Your account password must be kept strictly confidential and must not be shared with any third party.
• Any suspicious activity on your account must be reported to Pejok support immediately.
• Members are solely responsible for all activity carried out on their account.
• Opening or operating an account on behalf of a third party is strictly prohibited.

KYC Verification

Pejok may request a national ID or other supporting documents to verify a member's identity at any time. Withdrawal access may be restricted until verification is complete. This process is in place to protect members and to help prevent money laundering.

03 Age Verification & Legal Age Compliance

Pejok strictly prohibits the use of its platform by anyone under the age of 18. Users must declare that they are 18 or older at the time of registration, and Pejok reserves the right to verify this at any time.

If it is confirmed that a member opened an account under the age of 18, the account will be closed immediately and a refund of deposited funds will be initiated. However, any winnings or bonuses earned during that period will be voided.

04 Payments, Deposits & Withdrawals

Deposits and withdrawals on Pejok are fully secure and fast. We support multiple payment methods including mobile banking and e-wallets. All transactions are protected by SSL encryption.

Deposit Rules

• The minimum deposit amount is clearly stated on the platform.
• Deposits are typically credited to your account within a few minutes.
• Only payment methods registered in your own name may be used; third-party deposits are not permitted.
• If a deposit fails, please contact Pejok support with the transaction ID.

Withdrawal Rules

• Account verification must be completed before a withdrawal can be made.
• Withdrawals can only be made via the same payment method used for the deposit.
• Withdrawals are typically processed within 24-72 hours.
• Wagering requirements must be met before an active bonus can be withdrawn.
• The maximum withdrawal amount is fixed and cannot exceed the limits stated on the platform.

Pejok does not charge any hidden fees. However, some payment providers may apply their own charges, which are beyond Pejok's control. Please review your payment provider's terms before making a transaction.

05 Bonus & Promotional Offers

Pejok offers welcome bonuses, reload bonuses, free spins, and various promotional offers for its members. Each bonus offer comes with its own terms and conditions, which must be read carefully before claiming.

Wagering Requirements

Most bonuses require a specified amount of wagering before withdrawal — this is known as the wagering requirement. For example, a 20x wagering requirement means you must bet the bonus amount 20 times. Wagering requirements may vary for each offer.

• Bonuses must be claimed within a set time frame — failure to do so will result in the bonus being cancelled.
• It may not be possible to have multiple bonuses active at the same time — please refer to the specific offer's terms.
• Any attempt to abuse bonuses or commit fraud may result in account termination.
• Pejok reserves the right to modify or cancel any promotion at any time.
• Wagering requirements may also apply to winnings from free spins.

06 Betting Rules & Game Terms

All game outcomes on Pejok are determined by a certified Random Number Generator (RNG). This means every spin or bet is completely independent, and previous results have no influence on future ones.

Betting Limits

Each game has set minimum and maximum bet limits. When using a bonus, the maximum bet limit must be strictly observed — otherwise the bonus and any associated winnings may be voided.

• Betting results are final; no bet will be cancelled except in the case of a technical error.
• If a game is interrupted due to a disconnection, the outcome will be determined based on the server record.
• Separate special rules apply to Live Betting and Sports Betting.
• RTP information for slots games is displayed on the game page.

07 Prohibited Activities

The following activities are strictly prohibited on the Pejok platform in order to maintain a fair and safe environment. Any member found engaging in these activities may have their account closed without prior warning.

• Creating or operating multiple accounts under the same individual.
• Using multiple accounts strategically to obtain bonuses.
• Using automated software, bots, or hacking tools to manipulate game outcomes or system behavior.
• Attempting to access another member's account without authorization.
• Registering with forged documents or a false identity.
• Using the platform for money laundering or any other illegal activity.
• Intentionally exploiting platform errors or bugs.
• Harassing or threatening other members or staff.

08 Security & Privacy

Pejok treats the protection of members' personal data as a top priority. We use SSL encryption and two-factor authentication to keep your account secure.

Members' personal information is never sold to third parties. However, information may be disclosed when required by law or upon request by relevant authorities. Our full privacy policy Privacy Policy Available on the page.

• Use a strong password for your account and update it regularly.
• Avoid accessing your account over public Wi-Fi.
• If you log in from an unrecognized device, change your password immediately.

09 Responsible Gaming

Pejok is committed to responsible gaming. We want all our members to enjoy gaming in a healthy and controlled way. Gaming is entertainment — not a guaranteed source of income.

Pejok provides deposit limits, betting limits, and account break features on the platform. If you feel that gaming is getting out of your control, please contact our support team or Responsible Gaming Visit the page.

• Set deposit and betting limits for yourself.
• You may request a temporary account suspension at any time if needed.
• You may use the Self-Exclusion feature to take an extended break.
• We advise against gaming under the influence of alcohol or drugs.

10 Account Closure and Suspension

Pejok reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms and Conditions.
• If evidence of fraudulent or illegal activity is found.
• If false information or forged documents are used.
• Account has been inactive for an extended period (more than 12 months).
• If the member requests account closure.

Members may request account closure at any time. Any remaining balance will be returned through the standard process, though active bonuses will be cancelled.

11 Terms & Conditions Updates

Pejok may update these Terms and Conditions at any time to reflect business needs, legal obligations, or platform improvements. Registered members will be informed of changes via email or platform notifications.

Continuing to use the platform after any changes are made means you automatically accept the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact & Support

If you have any questions or need clarification regarding these Terms and Conditions, please contact the Pejok support team. Our team is available 24 hours a day, 7 days a week.

For more information, visit our FAQ Visit the page or About Us Find out more on the page.